Buyer Terms and Conditions

We pride ourselves on delivering the highest standard of Artwork and the highest standard of professionalism, from the moment you choose your piece to the moment it arrives at your door. With this in mind, we advise you to read our terms and conditions as stated below before you place your order. We want to protect your interests so you keep coming back to us!
Affordable Studio Art is a venue & Website which enables you to buy unique artwork.
By using the website and placing an order the buyer (referred to as “you” in these Buyer Terms and Conditions) are in agreement of with our terms and conditions and therefore have entered a legally binding agreement with Affordable Studio Art.
From time to time we may change these Terms and Conditions and it is your responsibility to check the Terms and Conditions which apply as at the time of your order.
“Commissions” – Artwork supplied according to the buyer’s requirements so the buyer may choose, for example, a subject matter or colour variations, for example, a painting from a photograph. However, the buyer must bear in mind that Artwork is a personal choice and must be clear if the buyer has any specific requirements. Unless otherwise agreed, commissions require a non-refundable 50% deposit to be paid in advance with the balance payable once the Buyer has approved the images.
“Intellectual Property Rights” Affordable Studio Art hold the copy right to any commissioned art work or sculpture work.
“Mainland UK” includes many delivery addresses in England, Wales, N Ireland and mainland Scotland but does exclude some postcodes. Please contact us and confirm those excluded postcodes prior to ordering.
“Order confirmation” Affordable Studio Art email will confirm the buyer’s order and will confirm such details as what the Artist has agreed to supply, the price and expected delivery/supply date.
“Standard Delivery” – delivery within Mainland UK, using a carrier approved by us, which is insured to at least to the value of the sale price for the Artwork being sent and for which the carrier obtains a signature upon delivery to show receipt.
“Working Days” means any day Monday to Friday from 9am to 5pm, excluding all public and bank holidays in England and Wales.
Any quotes will be valid for a period of 14 days.
An Order Confirmation email details will be sent to confirm details.
We will agree a price for a commission, based on your requirements. 50% of the agreed price is payable once an order is placed by you. Once you approve an image then you are not able to cancel a Commission.
Once Artwork has been completed then you will then be sent images for approval.

PRICE AND PAYMENT
The Price includes standard delivery within Mainland UK. The Artist will provide carrier details in your dispatch email.
An additional charge will be made for anything other than standard delivery according to the address, size and weight of the Artwork.
Payment is made to us in accordance with the order process on the Website which outlines the current methods of payment which the Website accepts. Use of any payment card or method means that you are confirming that all the information contained within the order is true and accurate and that you are authorized to use the payment method. Occasionally, users may be asked to provide additional information, such as clarification of personal details (for example your address), particularly to enable us to complete an order.
We may be able to agree to reserve Artwork for you, if, for example, you are moving home. If we do agree then it is on the following basis
You must pay a non-refundable 10% deposit to reserve the Artwork
The balance payment is due within before the art work is dispatched.
If you do not pay the balance payment when it is due then the Artwork will no longer be reserved for you, may be offered for sale to someone else and your deposit will not be refunded.

Once you have placed an order you are responsible for payment you are responsible for payment and, if you do not pay or there are any problems with your chosen method of payment, you remain responsible for payment.
If payment is not received when it is due then Artists, as facilitated by us, reserve the right to charge up to 15% interest for each month (or part thereof) that payment, or any part of it, remains unpaid until full cleared payment is received and are also entitled to recover all reasonable expenses incurred in obtaining payment from you, where any payment or part payment due to us is late.

DELIVERY
Delivery is arranged by Affordable Studio Art to the address, as provided by you on the Order Confirmation.
Please note: Sculpture commissions will be Pick Up Only unless otherwise arranged.
Delivery times are estimates and not guaranteed. For example, our 48-hour delivery service states that the Artwork will be delivered within 2 business days but this is not a guaranteed service
Free UK shipping can be to an address in Mainland UK. Please contact us and confirm whether the address you wish to use for delivery qualifies for this before placing your order. There will be an extra charge for other delivery services, and delivery to any address outside Mainland UK.
Multiple pieces of Artwork may be dispatched individually.
Affordable Studio Art may on offer a range of delivery options (different shipping methods and services) so please ensure that you, the Buyer, select the option you require. However, sometimes these options may be limited because of the type of Artwork or the country you want the Artwork to be shipped to. If you have any queries about shipping please contact us directly.
Artwork that is supplied to you by us is damaged or faulty
Dispatch and delivery times are only estimates Affordable Studio Art are responsible for late delivery or unavailability of Artwork.
We aims to provide you with estimated delivery dates within 7 days of the date of your order and aims to deliver within 30 days of the date of your order.
if we are unable to deliver within 30 days of the date of your order then they will, at their discretion,
Provide you with a revised delivery date or cancel your order and refund payment made by you.
You are responsible for ensuring delivery information is accurate and for making arrangements to take delivery of Artwork.
Where you have not made any arrangements to take delivery and delivery has been attempted then you will be responsible for any additional delivery charges incurred.
Delivery of Artwork will usually be by a service which requires a signature (this usually must be someone aged 18 or over), on receipt. Your signature, or that of someone on your behalf, confirms receipt of the Artwork but also the state of the package received.
When you receive your order it is your responsibility to carefully examine both the package (before it is opened) and the Artwork for any damage. If there is any damage whatsoever or if, for example, a package shows signs of damage before it is opened, we highly recommend that you sign for the parcel, ‘Received Damaged’. In the subsequent event that the Artwork is found to be damaged, please email us.
CONSUMER CANCELLATION RIGHTS
This clause only applies to you if you are a Consumer and want to exercise your Consumer cancellation rights.
If you would like to return your order, please confirm this in writing by contacting Affordable Studio Art directly using the contact form available on the Website or emailing us within 14 days following the date you received your order.
However, once you have cancelled in writing, items can be returned.
Artwork should be returned unused and in perfect condition with the original packaging, within 14 days of the date you advise us of your cancellation, at your expense, using the postal address as provided on the invoice. We always advise that you return Artwork using a service which provides you with proof of sending.
Unless your item is faulty or we have agreed otherwise with you prior to you returning the Artwork, then you will be responsible for the costs in returning the item to the Artist.
We ask that you please repackage the Artwork in its original packaging securely, to guard against damages, and remove all shipping labels and, where applicable, print the address we send to you via email.
The law enables sellers (Affordable Studio Art) to deduct an amount from your refund if you have diminished the value of the Artwork by handling it beyond what is necessary to establish its nature, characteristics and function – i.e. “unreasonable use”.
Unless you have lost the right to cancel, when you cancel an order for Artwork we will refund the amount you paid for the Artwork.
Where you cancel an order for Artwork then we will refund you within 14 days of the date we receive the Artwork, the date you supply us with evidence of having sent the Artwork back to us
whichever is sooner.
Please bear in mind that some payment methods mean that a refund may take up to 7 days to reach your account.
FAULTS, PROBLEMS WITH YOUR ORDER AND RETURNS
Depending on the problem with your order we will advise you whether
You should send photos of the damage Artwork and packaging and retain the artwork
Within 14 days of receipt of the faulty Artwork we/the Artist will either
LIMITATION OF LIABILITY AND INDEMNITY
Nothing in these Terms and Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our employees or agents.
We will never be liable for any indirect, incidental or consequential loss or damage, including any economic loss or loss of profit or business whatsoever suffered by you or any third party howsoever caused, including as a result of any negligence, breach of contract, misrepresentation or otherwise.
Other than those implied by law where a Buyer is dealing as a Consumer, in the event of our breaching any of these Terms and Conditions, your remedies are limited to damages which in no circumstance whatsoever will exceed the price of the Artwork. Please see clause 11 of the Website Terms.
You will indemnify us against all claims, costs and expenses which we may incur and which arise, directly or indirectly, from your breach of any of its obligations under these Terms and Conditions.